We gladly accept returns and exchanges within 30 days of the original invoice date from customers who purchased their HOKA® product from the mail order, call center, website or an Authorized HOKA® retailer.

We are pleased to offer free 30-day returns on all items purchased from hoka.com. Items can be returned for a full refund or exchange. To make a return, please fill out the form included with …

HOKA Members enjoy a 60-day return window to try our products and make sure they’re a great fit. Not a Member? No problem—non-Members get 30 days.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start your return, head to our Online Returns Portal, and follow the prompts to purchase and print your $10 return shipping label. Take care to package your return, and then post your item at the Post Office.

To start your return, head to our Online Returns Portal, and follow the prompts to purchase and print your $10 return shipping label. Take care to package your return, and then post your item at the Post Office.

Nov 18, 2024 · Return window: 30 days from the date you receive your product. Hoka members get an extended 60-day return window. Accepted items: Must be in original condition with the packaging, receipt, or invoice. Eligible returns: Products bought from Hoka.com, Hoka stores, or authorized retailers.

All in store purchases, made directly from a HOKA store, must be returned in person to a HOKA store. You can attend any HOKA store location (excluding authorised stockists) convenient to you, where you can choose between a refund, or an exchange, pending stock availability.

Easy 30-day returns, facilitated by Global-e. We are pleased to offer extended returns and exchanges on all items purchased between November 1st 2024 and 24th December 2024. Customers can return their hoka.com purchases online until 31st January 2025.

According to the Hoka website, you can return any item purchased on Hoka.com within 30 days of the original invoice date for an exchange or refund. The item must be unworn, unwashed, and in its original packaging.