Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...

However, did you know a lot of the bots you have been using are actually examples of artificial intelligence? The bot has been designed to mimic human-like responses and perform a variety of tasks.

To avoid having to enter your Zendesk credentials every time you start your development environment you can create a .zat file in the project root which contains your credentials in json format, for ...

This threat has been exacerbated by developments in AI technology, such as deepfakes. For example, threat actors have created malware to steal facial biometric data and use this information to produce ...

This is the second version of our PHP API client. The previous version of the API client can be found on the v1 branch. If you are upgrading from v1 of the client, we've written an upgrade guide to ...

Click to Learn More To fully understand how these two CRM software options compare with each other, read on for in-depth information about Zendesk and HubSpot, as well as other providers in the ...

Our team of writers and researchers review CRM software by rating each product against the key features businesses care about: ease of use; value for money; the ability to scale, plus the depth of ...