About 51% of 211 calls last year were related to housing issues, highlighting a chronic issue, officials said.

A guide to community resources across the tri-county area is just a phone call away. Heart of Florida United Way wants you to remember 2-1-1 when you need help.

The 211 database is continuously updated to reflect the latest available services, ensuring callers receive the most accurate ...

The University of Georgia is more than doubling the number of emergency call stations on campus, UGA President Jere Morehead recently announced.

Minnesota is changing how it handles mental health crisis calls by upping the number of people it can serve and making it easier to do so – in Carver County and beyond. Four suicide ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Koninklijke KPN NV (KPN.AS) has reported its financial performance for the full year, highlighting a stable EBITDA margin and significant strategic initiatives. Despite the absence of immediate market ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

Call 386-437-3258, ext. 105, for more information.MORE: Florida snowfall breaks records as winter storm rolls through southeast ORANGE COUNTY, Fla. — Temporary warming centers will be open on ...

Here are some secrets of 911 and how they might affect you. There isn't a central 911 call center for everyone. In fact, not every call center actually answers 911 calls directly. A 911 call center is ...

In order to use this feature, you will have to link your WhatsApp account to the Meta Accounts Center, which will be completely optional and turned off by default. However, if you decide to link ...