Cigna is one of a handful of national insurers that pledged to ameliorate customer pain points with healthcare, but the first ...

U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

Q4 2024 Earnings Call Transcript January 31, 2025 Charter Communications, Inc. beats earnings expectations. Reported EPS is ...

Discover how United Airlines Holdings, Inc.'s post pandemic strategy drives growth, setting records and outpacing competitors ...

Through this evaluation and performance-ranking process, HP recognised the opportunity, both internally and for HP customers, ...

Vroozi Marks Record Growth Year Procurement software leader achieves record 2024 revenue growth and recognition in 78 G2 reports while expa ...

Crédit Agricole Assurances’ net income Group share amounted to €1,959 million, up +11.5% 2 year-on-year, reflecting in particular a very good performance in property and casualty, a good increase in ...

Landsbankinn's profit in 2024 was ISK 37.5 billion after taxes, as compared with ISK 33.2 billion the previous year.Return on equity (ROE) in 2024 was 12.1%, compared with 11.6% in 2023.Profit in the ...

Q4 2024 Earnings Conference Call January 23, 2025 5:00 PM ETCompany ParticipantsAndrew Harmening - President and ...