The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

Telemarketers and scammers sometimes use a technique called spoofing to make their number appear like a local caller or ...

TDS empowers call centers, financial services, telemarketers, debt collectors and other businesses dependent on outbound ...

A long-running telemarketing scam in which dozens of people fleeced 150,000 mostly elderly victims across the country out of ...

It does not include the use of direct mail marketing methods. Telemarketing may take place from a call center, an office, or, increasingly, a home. Many times, telemarketing can involve a single ...

DeMayo Law Offices, a North Carolina personal injury law firm, and its legal intake service provider were hit with a consumer class action alleging they violated the Telephone Consumer Protection ...

rather than a call center associated with Evoke.” Even when callers clearly indicated they had sought a different, specific treatment center, the telemarketers continued the deceptions ...