TRAI has introduced stringent rules to curb pesky calls and messages, including financial penalties of up to Rs 10 lakh for ...

Swinerton is conducting a $4.5 million renovation of T-Mobile’s Chattanooga call center. Construction is currently underway ...

Telemarketers and scammers sometimes use a technique called spoofing to make their number appear like a local caller or ...

Businesses relying on telephone outreach face a critical challenge: ensuring compliance with the Telephone Consumer ...

A long-running telemarketing scam in which dozens of people fleeced 150,000 mostly elderly victims across the country out of ...

France’s parliament voted to ban cold calling by companies without explicit consent this week. But will it work and how can we avoid scam calls? #EuroVerify ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry survey, shedding light on t ...

It does not include the use of direct mail marketing methods. Telemarketing may take place from a call center, an office, or, increasingly, a home. Many times, telemarketing can involve a single ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

DeMayo Law Offices, a North Carolina personal injury law firm, and its legal intake service provider were hit with a consumer class action alleging they violated the Telephone Consumer Protection ...

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