ServiceNow has introduced AI Agent Orchestrator and AI Agent Studio, a pair of agentic artificial intelligence innovations on the ServiceNow Platform that act as the AI agent control tower—one central ...
Google ( GOOG, GOOGL) and ServiceNow ( NOW) on Wednesday announced plans to bring ServiceNow’s Now Platform to Google’s Cloud ...
ServiceNow CSM can seamlessly escalate requests to live agents through ServiceNow's Configurable Workspace, and integrations with Contact Center as a Service partners like Genesys and Five9 ...
(Image: Getty) · JHVEPhoto via Getty Images For instance, ServiceNow says it will give customers the ability to access ServiceNow data from within Google’s Workspace, making it easier for them ...
ServiceNow’s solutions will launch on Google Cloud Marketplace in Q2 and Q3 2025, with additional AI integrations expected ...
as well as via specialized AI agents. For instance, ServiceNow says it will give customers the ability to access ServiceNow data from within Google’s Workspace, making it easier for them to ...
New end-to-end integrations will enable ServiceNow customers to use BigQuery to connect their enterprise data to AI; extend these AI-powered insights to Google Workspace, where users can do things ...
With voice and SMS integrated with ServiceNow agent workspace and comprehensive contact center reporting embedded in ServiceNow Performance Analytics, the organization gains improved call ...
With voice and SMS integrated with ServiceNow agent workspace and comprehensive contact center reporting embedded in ServiceNow Performance Analytics, the organization gains improved call deflection, ...