Second Dual Win Continues Legacy of Excellence Originally published on PSEG NewsRoom NEWARK, NJ / ACCESS Newswire / / Public Service Electric & Gas (PSE&G), New Jersey's largest utility, is proud to ...

A list of winning IT Services firms and their client and employee satisfaction ratings were released today on ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

By consolidating fragmented information into a single, unified view, organizations can enhance customer relationships, ...

In comparison, a contractor that does not have this kind of infrastructure may not be able to provide the level of service ...

Find out how Mars Wrigley increases data accuracy in its products, improving supply chain operations and ensuring moments of everyday happiness for its consumers.

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

Kenyans complain about other issues such as illegal internet provision, dissatisfaction with customer service and network ...

Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...

Recent research by Glia, a digital customer service platform provider, reveals a significant level of dissatisfaction among ...

On Amazon, a good product rating percentage is generally considered to be 80% or higher, which corresponds to a four-star ...

Price sensitivity research helps you answer these questions by testing different pricing options on your target audiences. By delving ...