Voice is a relatively new marketing channel. We are just beginning to understand its full potential. Through voice assistants like Siri, Bixby, Google, and Amaz ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

Decarbonization: As utilities work to reduce their carbon footprint, solid dielectric switchgear provides a greener alternative to gas-insulated models, as it eliminates the use of SF6 and other ...

A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for themselves. Data suggests that shoppers are abandoning Costco for rival Sam’s ...

Find out how Mars Wrigley increases data accuracy in its products, improving supply chain operations and ensuring moments of everyday happiness for its consumers.

In this week’s New in Amarillo a new Tireworks Tire & Service Tire Pros is down the road on Canyon and a new Starbucks that ...

Cigna Group says it will tie executive pay to customer satisfaction and hire more employees to help customers facing issues ...

Edmunds, an online car shopping resource that generates more than 20 million visits every month, today announced the winners of the 2025 Edmunds Five Star Dealer Awards. This year's awards honor 107 ...

Kenyans complain about other issues such as illegal internet provision, dissatisfaction with customer service and network ...

Second Dual Win Continues Legacy of Excellence Originally published on PSEG NewsRoom NEWARK, NJ / ACCESS Newswire / / Public Service Electric & Gas (PSE&G), New Jersey's largest utility, is proud to ...

A list of winning PEOs and MSPs and their client satisfaction ratings were released today on ClearlyRated.com.PORTLAND, Ore., ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...