A retailer implemented autonomous mobile robots in their warehouse and generated labor efficiencies. More importantly, this ...
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.
Telemarketers and scammers sometimes use a technique called spoofing to make their number appear like a local caller or ...
This local helpline answered 37K+ of Birmingham's greatest needs. Learn more. 👇 NowPartner #UnitedWayofCentralAlabama #UWCA #Birminghamalabama #211 #National211Day CM ...
County legislators are moving forward on a contract with Citizen Advocates to provide comprehensive crisis intervention and response services for the county after the closure of Reachout.