In the coming months, Niccol plans to slash 30% of Starbucks’ menu to simplify its offerings, reduce wait times and improve customer experience.

In the coming months, Niccol plans to slash 30% of Starbucks’ menu to simplify its offerings, reduce wait times and improve customer experience.

Starbucks unveiled its Valentine’s Day menu, which is available now for a limited time and includes two returning favorite beverages, as well as two new Blackberry Sage Refreshers. The following ...

Grievances are brewing at Starbucks. Baristas at the coffee chain have been forced to dust off their Sharpies to scribble names and messages on customers’ to-go cups as part of the “Back to ...

Starbucks may’ve miscalculated with its mandatory-note policy. The coffee giant’s new rule, requiring baristas to write personal messages on every cup, was meant to foster meaningful moments ...