US-based restaurant chain Dave's Hot Chicken has partnered with Reality Based Group (RBG), a tech-enabled customer experience improvement company, to enhance its customer experience. The collaboration ...

AI and personalization are likely to play a pivotal role in shaping retail’s future. Shireesh predicts that the next way to ...

Excitement, guilt and fear of missing out rank as top emotional triggers, with Gen Z and millennials being the most affected, ...

The 'trendy' wide-leg pair of jeans have gone viral on social media recently as customers say they "flatter all shapes and ...

Edmunds, an online car shopping resource that generates more than 20 million visits every month, today announced the winners of the 2025 Edmunds Five Star Dealer Awards. This year's awards honor 107 ...

Content commerce revolves around two critical principles that drive conversion: creating compelling creative content that ...

Despite its age and ubiquity, self-checkout technology remains controversial. Our survey reveals what shoppers really make of ...

Sainsbury’s checkout-free store in Holborn has been stripped of Amazon’s ‘Just Walk Out’ technology. Purchases at the store – ...

Amazon next week will celebrate its 20th anniversary of its Amazon Prime membership. And now, Amazon Prime offers 300 million ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

Despite a steady level of global consumer spending, customer satisfaction has seen a slight dip, with APAC in-store ...

A global shopper study by Zebra Technologies, a US-based IT services and consulting company has revealed that 77% of Indian ...