The 2024 holiday shopping season revealed significant shifts in consumer behavior and expectations that retailers must ...

Return policies are no longer just an afterthought — they have become a key factor influencing where and how people shop ...

Amazon next week will celebrate its 20th anniversary of its Amazon Prime membership. And now, Amazon Prime offers 300 million ...

Despite a steady level of global consumer spending, customer satisfaction has seen a slight dip, with APAC in-store ...

Only 38% of Indian retailers currently use AI-driven analytics for loss prevention, over half (52 %) plan to implement it ...

The 'trendy' wide-leg pair of jeans have gone viral on social media recently as customers say they "flatter all shapes and ...

BrandSpark President Robert Levy said brand trust is paramount at a time when shoppers are "more selective about where they ...

Content commerce revolves around two critical principles that drive conversion: creating compelling creative content that ...

Dave's Hot Chicken has partnered with RBG, a tech-enabled customer experience improvement company, to enhance its customer experience.

A global shopper study by Zebra Technologies, a US-based IT services and consulting company has revealed that 77% of Indian ...

Edmunds, an online car shopping resource that generates more than 20 million visits every month, today announced the winners of the 2025 Edmunds Five Star Dealer Awards. This year's awards honor 107 ...

In 2024, many retailers put gen AI projects into production. In 2025, retailers will scale these AI projects and embed the ...