A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...

Insurance companies FMG and MAS have once again topped the list in Consumer NZ's annual insurance satisfaction survey for car, house and contents insurance.

MAS and FMG are the top-rated insurers for house, car and contents insurance. Customers praise their value for money, easy-to-understand policy documents and products tailored to customers’ needs.

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

CSAT empowers CX leaders with automatic, actionable CSAT scores for every customer interaction, leveraging Generative AI to analyze sentiment, resolution, and effort.

DBRL was 29 percent above the U.S. average for satisfaction with library services; 55 percent over the U.S. average for ...

Sample sizes for customer score ... Recommended Provider, a company must be among the highest scorers in our annual customer satisfaction survey, and also score well in our unique assessment of its ...

This was the lowest net satisfaction rating that the President has received since sitting in office. Compared to the September 2024 survey, Marcos’ net satisfaction rating fell by 13 points from ...

The UK Customer Satisfaction Index is a twice-yearly report based on 59,500 survey responses provided by more than 15,000 individual customers, representative of the UK adult population.

This has escalated the need of a increase in the customer satisfaction survey response rate. Martech publisher Search Engine Land finds in their study that 88% of customers put as much weight on ...