A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

Find out how Mars Wrigley increases data accuracy in its products, improving supply chain operations and ensuring moments of everyday happiness for its consumers.

The move comes amid a public outcry over the health insurance industry's denials of care and the slaying of UnitedHealthcare CEO Brian Thompson. Other news is on antisemitism investigations at four ...

U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

Iron Mountain scored highest for customer satisfaction in the latest Management Top 250 ranking, followed by Intel and Ball. The Management Top 250 ranking compares companies using the late management ...

MANILA, Philippines — Public satisfaction with both President Marcos and Vice President Sara Duterte has dropped to its lowest since their tandem won by a landslide in the 2022 elections ...

The twice-yearly landmark report by The Institute of Customer Service on the state of service across the UK shows satisfaction levels remain near their lowest level since 2015. The latest UK Customer ...

Microsoft PowerPoint is a program designed to help you make interactive, multimedia decks consisting of multiple pages called slides. First created by a software company named Forethought Inc. in ...

We’ve all been there—staring at a blank PowerPoint slide, feeling the pressure to create something that’s not just functional but also visually captivating and professional. Whether it’s ...