U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...

A new report reveals that Costco’s customer satisfaction score has dropped, while Trader Joe’s and Publix are leading the ...

Second Dual Win Continues Legacy of Excellence Originally published on PSEG NewsRoom NEWARK, NJ / ACCESS Newswire / / Public Service Electric & Gas (PSE&G), New Jersey's largest utility, is proud to ...

A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...

Leading health insurers such Cigna, UnitedHealth Group and Elevance Health have recently acknowledged flaws in the healthcare ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

At the heart of Alon’s approach is his ability to seamlessly integrate data analytics, artificial intelligence (AI), and ...

Wondering where Americans love to dine? A new survey reveals the top-rated restaurant chains based on customer satisfaction, ...

Texas Pacific Land head this list from the Management Top 250, followed by Nvidia and Intuit ...

Find out how Mars Wrigley increases data accuracy in its products, improving supply chain operations and ensuring moments of everyday happiness for its consumers.

Consumer Choice Award is pleased to announce the 2024-25 award recipients in the St. John’s region. These businesses have been meticulously selected through independent market research, reflecting ...

Citizen satisfaction with government services has reached a seven-year high of 69.7 out of 100. Even more impressive, this ...