Record number of employees expected to call off work after Super Bowl LIX, survey says
Whether you are tuning in for the game, halftime show, or commercials, many people are looking forward to Super Bowl Sunday.
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Howard County Executive Calvin Ball expands assistance programs for federal workers among uncertainty
Howard County Executive Calvin Ball announced Friday the expansion of assistance programs to help federal workers living in ...
ROI CX Solutions: Yes, AI Can Improve Your Call Center (But Only If It’s Used Correctly …)
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.
US ordered not to release list of FBI agents tied to Jan. 6 cases
A judge ordered the Trump administration to not make public a list of FBI agents involved in cases tied to the Jan. 6, 2021, ...