Q1 2025 Earnings Call Transcript February 6, 2025 Maximus, Inc. misses on earnings expectations. Reported EPS is $0.69 EPS, expectations were $1.39. Operator: Greetings, and welcome to the Maximus ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

County legislators are moving forward on a contract with Citizen Advocates to provide comprehensive crisis intervention and response services for the county after the closure of Reachout.