Wondering where Americans love to dine? A new survey reveals the top-rated restaurant chains based on customer satisfaction, ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

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Consumer Protection has published recent rulings in relation to requests for pets and minor modifications at rental properties. These rulings, made ...

A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...

International medical imaging IT and cybersecurity company Sectra (STO: SECT-B) has won eight Best in KLAS awards for its enterprise imaging modules for radiology (Sectra PACS) and digital pathology.

Forcura, the intelligent healthcare workflow management company, today announced that KLAS Research (KLAS®) has named its technology solution the 2025 Best in KLAS Winner for Patient Referral ...

In the competitive realm of financial services, personalized marketing is not just beneficial—it's transformative. McKinsey's ...

Riders on Caltrain feel safe and are generally satisfied with their riding experiences, a new customer satisfaction survey shows.

HR leaders are vital partners in AI adoption because they can help employees learn and embrace this technology.

MEDITECH Expanse continues to earn KLAS's highest honors, demonstrating its strong and consistent commitment to customer satisfaction in the global research firm's " 2025 Best in KLAS: Software & ...

Raising ticket prices is urgent and necessary, considering a 60.3 percent increase in the consumer price index and a 78.8 percent rise in the minimum wage in the past three decades, TRC deputy head of ...