Financial services company Virgin Money was forced to apologize after its AI-powered chatbot threatened to cut off bank ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

As artificial intelligence (AI) continues to shape industries worldwide, its role in banking has quietly evolved behind the ...

Virgin Money’s AI-powered chatbot has reprimanded a customer who used the word “virgin”, underlining the pitfalls of rolling out external artificial intelligence tools.

The indictment describes an enterprise constantly teetering on the edge of failure as the Beckmans allegedly solicited and ...

Some large, medium and small commercial banks maintained impressive profitability trends during last year, driven by ...

Today, as the Federal Reserve emerges from its latest policy meeting with a well-anticipated stay-put stance, there’s plenty ...

If anything, potentially less demand for Nvidia’s AI training chips could actually benefit the EV manufacturer.

AI finance apps are reaching Gen Z and millennial users with personalized chatbots that offer money advice—and upsell them ...

Most Asian markets edged up Friday at the end of a week beset by volatility after China's DeepSeek unveiled a groundbreaking chatbot, while sentiment was dampened after Donald Trump confirmed he ...

The next governor of the Bank of Thailand (BoT) should come from the younger generation with a broad vision and ...

The Bank of Thailand (BoT) is planning to improve mobile banking security measures by limiting certain groups of people, such as teenagers and the elderly, from transferring more than 50,000 baht ...