Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

Starbucks is encouraging customers to come in and stay awhile by bringing back free in-house refills and condiment bar.

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Starbucks has always remained a historical favorite among various age groups, particularly the millennials and Gen Z.

Starbucks said. Jaci Anderson, a company spokesperson, previously told USA TODAY that the policy reversal was designed to help prioritize paying customers. "We want everyone to feel welcome and ...

Starbucks announced Monday that select "coffeehouse amenities" like free refills for in-customers and condiment bars are making a comeback.

According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan.

Some Starbucks store employees say the coffee chain's new bathroom and free water policies might not be enforceable. Store managers have been explaining new guidelines, which are part of its ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...