Initiatives include adding new concierge teams to support customers experiencing challenges with claims payments.

Truist lowered the firm’s price target on Cigna (CI) to $375 from $390 and keeps a Buy rating on the shares. The firm is adjusting its model ...

The move comes amid a public outcry over the health insurance industry's denials of care and the slaying of UnitedHealthcare CEO Brian Thompson. Other news is on antisemitism investigations at four ...

Wells Fargo analyst Stephen Baxter lowered the firm’s price target on Cigna (CI) to $341 from $370 and keeps an Equal Weight rating on the ...

This follows the company’s recent earnings call, where executives discussed the organization’s growth and future plans, ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

Cigna is implementing changes to improve accountability, transparency and customer support amid anger at health insurers ...

Shares of The Cigna Group traded about 0.8% lower in volatile action Monday morning as Wall Street analysts continued to ...

Cigna ( CI, Financials) is implementing a long-term initiative aimed at streamlining healthcare access, improving customer ...

The Cigna Group will spend up to $150 million to reform its prior authorization, patient advocacy and provider services this ...

The American Customer Satisfaction Index’s review of nearly 42,000 consumer surveys found two-thirds of online retailers saw ...

U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive compensation to customer ...