Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during 2024–2030, according to new research report by MarketsandMar ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during ...

Stop wasting time doing tasks a robot could happen. Put AI agents to work in your business, and watch it grow to new heights.

Pinkfish emerges from stealth with over a hundred users and enterprise customers including: Ipsy, TalkDesk and Elevate.

It was through a publication on the social network X, where a man shared what the late Mexican singer Juan Gabriel looked ...

The result is ZenDesk Talk, a smooth and sleek solution that really does put the customer first. Customer service teams now have the ability to provide telephone support from the same place they ...

Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service teams were stretched thin as ...

Planful has announced that Melissa Dreuth has been promoted to the dual role of Chief Customer & People Officer. She previously served as Chief People ...