Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

8x8 Work supports 23 different desk phones from brands such as Poly, Panasonic, and Yealink. The system even works with ATA ...

In today’s fast-paced business landscape, customer experience stands out as a key differentiator. Key Takeaways Call centers ...

Your parents ring you up and they've got a problem: their iPhone isn't working. It "wont load pictures", they say. Or maybe ...

The sudden rise of Chinese AI app DeepSeek has leaders in Washington and Silicon Valley grappling with how to keep the United ...

Silicon Valley and Washington leaders said the app shows China can challenge the U.S. The Nasdaq lost 3 percent and chipmaker ...

How do I know I can trust these reviews about Apple Tech Support? How do I know I can trust these reviews about Apple? 4,600,095 reviews on ConsumerAffairs are verified. We require contact ...

The city of Detroit is collaborating with its partners to make it easier for residents to access tech support.

For the almost 520,000 Americans who will undergo treatment this year, the process leaves little room for a full life. An ...

“This project will not only support the re-industrialization ... planned to launch a smaller-scope data center for OpenAI around 2026. A number of tech leaders have called for the U.S. to ...

But across the aisle, directly behind Trump, sat another elite club that was even more prominent: the CEOs of the world’s largest tech companies.