Businesses relying on telephone outreach face a critical challenge: ensuring compliance with the Telephone Consumer ...

Q3 2025 Earnings Call Transcript February 6, 2025 Lightspeed Commerce Inc. beats earnings expectations. Reported EPS is $0.12 ...

Through analysis of customer data, GenAI can also easily help tailor marketing calls, reminders and follow-ups to individual ...

At this time, I would like to welcome everyone to the Lightspeed third quarter 2025 earnings call. [Operator instructions] I ...

A retailer implemented autonomous mobile robots in their warehouse and generated labor efficiencies. More importantly, this ...

Discover how BPO live transfers are transforming debt settlement and call centers by connecting high-intent leads instantly.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Telemarketers and scammers sometimes use a technique called spoofing to make their number appear like a local caller or ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

Despite a challenging quarter, Old Dominion Freight Line Inc (ODFL) focuses on operational efficiency and network expansion to drive future growth.

The authorities could allow the country’s currency, the peso, to weaken against the dollar, effectively making its exports ...