Enabling client success requires more than good intentions. It takes diligent effort and sustained focus to ensure that ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

Beginning in February, tourists can access support from Korean-speaking agents through the Department of Tourism's (DOT) ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

Scotts Valley High School is now home to one of eight on-campus wellness centers planned for Santa Cruz County high schools as part of a broad mental health initiative, Hillary Ojeda reports – and ...

Click to email a link to a friend (Opens in new window) Click to share on Twitter (Opens in new window) Click to share on Facebook (Opens in new window) Click to share on Nextdoor (Opens in new window ...

A dominant global financial center has international connectedness, cultural and educational diversity, and expertise across the full range of financial products and services. We walk you ...

Update: Late Wednesday night, CBS News reported that crews recovered at least 18 bodies after an inbound American Airlines ...

Telemarketing may take place from a call center, an office ... cheaper class of outbound long-distance telephone services and inbound toll-free services. The act of telemarketing can be divided ...

Do you want the Windows 11 Start menu on the left instead of the center position? Here's how to move it. When you purchase through links on our site, we may earn an affiliate commission.

Within the next two years, it will also become home to more data centers for companies like Microsoft and Amazon. What is a data center? Is it the same as a server farm? Let’s look at the ...