A plane inbound to Washington D.C.’s Reagan Airport from Wichita with 64 people on board crashed with a Black Hawk helicopter ...

AKRON, Ohio (WJW) — Charter Communications, which goes by the trade name Spectrum, is expected to close its call center in ...

The residential inbound sales call center is at a Charter office at 530 S. Main St., Suite 1751 in Akron. The company does not recognize “bumping rights” that would allow any employee to displace ...

In a U-turn, the US Postal Service (USPS) announced in a short notice on Wednesday that effective February 5, it will continue accepting all international inbound ... that we call on the US ...

Thai Prime Minister Paetongtarn Shinawatra's four-day visit to China this week comes amid acute concerns over cross-border ...

Charter Communications, which provides cable, internet and other telecommunications services through the Spectrum brand, plans to close its Akron residential inbound sales call center and lay off 259 ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...

Beginning in February, tourists can access support from Korean-speaking agents through the Department of Tourism's (DOT) ...