As the new manufacturing engineer for the stapler production line, you find yourself shifting through quality data to get a ...

When you take the time to track and analyze your video marketing performance, you gain more than just numbers—you gain ...

While death rates from cardiovascular disease have declined 60% since 1950, a recent upward trend aligns with increases in ...

Speakers at the latest PRmoment Masterclass, The Intersection of Data, Planning and Measurement , shared their best practice tips for conquering ...

This study examines the impact of geographically limited disasters on health care quality performance scores of Medicare Advantage contracts, finding limited impact on performance scores.

Remember, there’s no one-size-fits-all approach. The right metrics depend on your use case, your users and your vision for the product. By thoughtfully designing your evaluation strategy, you’ll set ...

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

Still, CPS leaders say the launch of the new dashboards is an important start. They can be a handy tool as the members of a ...

The Insurance Regulatory and Development Authority of India (IRDAI) has directed insurance companies to initiate a host of measures to standardise ... improve service quality and customer ...

Being able to tie your actions to some specific data that drives them will be the key, I think.” As for quality measures, of the six that are calculated and reported on CMS’ Care Compare website, ...

MLB. Venezuelan Carlos Mendoza confident in Mets and shares renewed vision for 2025 MLB. Pete Alonso is a necessary piece for the Mets to back Juan Soto Juan Soto is only 26 years old, but during ...