Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...

Problems with canned tuna cans can cause botulism and has caused a recall involving six of the nation’s top seven grocery ...

The result is ZenDesk Talk, a smooth and sleek solution that really does put the customer first ... that includes the ability to route and work with phone calls in its more expensive plan.

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

Social gaming in the US has become a really big thing in recent years. Being a really big form of entertainment, it is legal ...

Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service teams were stretched thin as ...

In 2021, at the peak of remote work, a survey from Wakefield Research ... week and year tracking down and verifying the information to do their job, business growth will be stunted, and ...

Caxton, a leading British fintech company known for delivering top-tier financial solutions for consumers and businesses for over 20 years, announced that it has transformed its customer experience ...

Most banks by now understand the benefits of adopting artificial intelligence. But being convinced of the value is just the ...

This Community Information message is being issued for Chapple Vale, Wangerrip, Yuulong . * There is a fire at Colac Tree Road, Chapple Vale that is under control . * Smoke may be visible from nearby ...

The spread of the fire has been slowed, crews continue to work on building containment line and supressing ... In the car: * If you are travelling, do not enter the area. Make a u-turn and travel to ...

What is Zendesk and what does Zendesk do? Zendesk is one of the oldest cloud-based ... If you are large enough to have seven-figure budgets for customer support and expect to work with Zendesk ...