Costco Takes a Big Hit in New Consumer Ratings as Trader Joe's Soars
A new report reveals that Costco’s customer satisfaction score has dropped, while Trader Joe’s and Publix are leading the ...
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Costco Suffers "Biggest Satisfaction Slide" as Shoppers Favor Sam's Club, New Survey Finds
A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...
The sweet secret to satisfaction: Trusted product data
Find out how Mars Wrigley increases data accuracy in its products, improving supply chain operations and ensuring moments of everyday happiness for its consumers.
Cigna links executive pay to customer satisfaction as insurers face scrutiny
By Sriparna Roy (Reuters) - U.S. health insurer Cigna Group will hire more staff in people-facing roles and link executive ...
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Power Up Utility Customer Satisfaction: Transform Your Grid Investments into Winning Strategies
In a recent webinar, experts from Itron and SmartMark explore how utilities can transform grid investments into measurable ...
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Consumers are less happy with their wireless company than in the past
If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...
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Midway Hospital emerges Customer Service Healthcare Provider of the Year
Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...