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The twice-yearly landmark report by The Institute of Customer Service on the state of service across the UK shows satisfaction levels remain near their lowest level since 2015. The latest UK Customer ...

Rankings are based on authentic reviews from verified users, evaluating satisfaction and market presence and are a trusted indicator of software performance and customer impact. Hootsuite is the ...

Combining the agent with Microsoft Dynamics 365 Commerce, in-store employees can provide differentiated levels of personalized experience to customers, driving customer satisfaction and brand affinity ...