In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

AT&T is using a variety of measures, including an industry-first service-level guarantee for consumers, in an effort to ...

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Q1 2025 Earnings Call Transcript February 6, 2025 Leslie’s, Inc. misses on earnings expectations. Reported EPS is $-0.22 EPS, ...

Humans Group recorded significant growth across all key metrics: turnover, revenue, and customer numbers. The active user base of its super app ...

The shopping center continues to grow with multiple retailers recently opening their doors and more on the way later this year.

Two employees emerged as the top candidates: The female employee in charge of DFAS’s benefits team and the male team leader of DFAS’s customer care call center, also a GS-12 position.

Operator: Good day, and welcome to the Accuray Fiscal 2025 Second Quarter Financial Results Conference Call. All participants ...

Q1 2025 Earnings Call Transcript February 4, 2025 Amdocs Limited beats earnings expectations. Reported EPS is $1.66, expectations were $1.64. Operator: Thank you for standing by. Welcome to the First ...

Consumers care deeply about how they communicate with brands over their preferred channels. Whether it's SMS, WhatsApp, Email, or a voice call, people neeed to trust that the business they are talking ...

A fake dollar bill is passed at Dunkin', a chicken runs loose in Foxborough, and other odd tales from local police and fire ...