A new report reveals that Costco’s customer satisfaction score has dropped, while Trader Joe’s and Publix are leading the ...

Decarbonization: As utilities work to reduce their carbon footprint, solid dielectric switchgear provides a greener alternative to gas-insulated models, as it eliminates the use of SF6 and other ...

A recent study by the American Customer Satisfaction Index (ACSI) analyzed these factors to find the most popular supermarket chains in the United States. ACSI measures customer satisfaction across ...

A new consumer satisfaction survey is exposing which mega-retailers have the happiest customers—and the results speak for ...

Find out how Mars Wrigley increases data accuracy in its products, improving supply chain operations and ensuring moments of everyday happiness for its consumers.

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

An innovative, privacy-conscious alternative measures emotional responses without cameras by leveraging radio waves and AI.

Consumer Choice Award is pleased to announce the 2024-25 award recipients in the St. John’s region. These businesses have been meticulously selected through independent market research, reflecting ...

The CFDAS researchers saw no significant changes in consumer estimates of food inflation (5.4%) or expectations for future food inflation (3%). Overall weekly food spending rose to $197 per week, 5.9% ...

Cigna Group says it will tie executive pay to customer satisfaction and hire more employees to help customers facing issues ...

As the cannabis industry continues to evolve, consumers are becoming more discerning about quality and innovation in their ...

Artificial intelligence (AI) is revolutionizing the way we do marketing, and it's no surprise that eCommerce companies are ...