Insightful has unveiled new details about its quality assurance for call centers software that enables data-rich, systematic QA NEW YORK CITY, NEW YORK / ACCESS ...

Q4 2024 Earnings Call Transcript February 6, 2025 Intercontinental Exchange, Inc. misses on earnings expectations. Reported ...

Medigap Life is one of the nation’s top insurance agencies that focuses on Medicare insurance products. Thousands of individuals and families work with Using Convoso's rich suite of call center ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

The proposal at Costco came from the National Center for Public Policy Research, which describes itself as a free-market think tank and had asked the company to assess the potential business risks ...

Within the next two years, it will also become home to more data centers for companies like Microsoft and Amazon. What is a data center? Is it the same as a server farm? Let’s look at the ...

Disaster recovery centers will help people apply for federal assistance and allow them to speak to representatives of federal and state agencies. Several seeking help at the Pasadena location were ...

Data centers built on federal sites would be required to bring clean energy online to match the facility's electricity needs, according to the White House. The Biden administration did not fully ...

FEMA is continuing to aid residents affected by the devastating wildfires by opening two disaster recovery centers in the L.A. area. The disaster recovery centers open Tuesday for anyone who ...