As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Howard County Executive Calvin Ball announced Friday the expansion of assistance programs to help federal workers living in ...

Brady struggled in his first season as a broadcaster. But Fox is still betting that its massive investment pays off — ...

The Ukrainian authorities are rounding up recruits. Relatives huddle at a center on the edge of Kyiv for a chance to see loved ones before they’re shipped to war.

The American Postal Workers Union is encouraging customers to contact elected leaders to make them aware of the problem.

Q1 2025 Earnings Call Transcript February 6, 2025 Maximus, Inc. misses on earnings expectations. Reported EPS is $0.69 EPS, expectations were $1.39. Operator: Greetings, and welcome to the Maximus ...

President Donald Trump has signed an executive order sanctioning the International Criminal Court for pursuing "illegitimate ...

In a town built on the predictability of federal work, people are facing an unfamiliar sense of existential uncertainty.

Friday, Feb. 3 Live music by Ledfoot Larry 9 p.m. at River House Kitchen+Drinks in downtown Hutchinson. For more information, visit Saturday, Feb. 4 ...

WASHINGTON (AP) — The federal office that enforces civil rights at schools across the U.S. has been ordered to prioritize ...

Despite his gunshot wounds, sustained in Sweden's deadliest mass shooting, a man managed to video-call his fiancee to tell ...

The votes are in. The pARTicipate Hutchinson committee has selected 14 murals with 10 primary artists’ designs. One mural – “HUTCHINSON” – will have several painters, which means ...