Apple is opening a new retail store in Miami, which might interest you if you live in Florida, and to celebrate the occasion ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

AT&T and TransUnion have unveiled a new enhanced caller identification service that displays company names, logos, and call reasons for verified incoming calls to AT&T wireless customers using Android ...

In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

It can be scary to drill holes in the wall. For the first entry in our new D.I.Y. series, we’ll show you how to mount a television, or whatever you want.

Disaster recovery centers will help people apply for federal assistance and allow them to speak to representatives of federal and state agencies. Several seeking help at the Pasadena location were ...

Taking this important dialogue one step further, we invited Lesmes and Hellberg to create for us their own version of what a virtual call's spatial background ... the Architecture & Environment ...

Data centers built on federal sites would be required to bring clean energy online to match the facility's electricity needs, according to the White House. The Biden administration did not fully ...

Microsoft has recently introduced a new collection of desktop wallpapers to its website, offering a wide variety of wallpapers for download. The latest collection, ‘Fluid Textures,’ was designed by 3D ...

Apple is all set to open its new official store in downtown Miami. The new store is scheduled to open on January 24. To mark the occasion, Apple has shared new ...