Financial services company Virgin Money was forced to apologize after its AI-powered chatbot threatened to cut off bank ...

Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult.

Virgin Money’s AI-powered chatbot has reprimanded a customer who used the word “virgin”, underlining the pitfalls of rolling out external artificial intelligence tools.

As artificial intelligence (AI) continues to shape industries worldwide, its role in banking has quietly evolved behind the scenes.

Some large, medium and small commercial banks maintained impressive profitability trends during last year, driven by ...

Today, as the Federal Reserve emerges from its latest policy meeting with a well-anticipated stay-put stance, there’s plenty ...

The indictment describes an enterprise constantly teetering on the edge of failure as the Beckmans allegedly solicited and ...

If anything, potentially less demand for Nvidia’s AI training chips could actually benefit the EV manufacturer.

AI finance apps are reaching Gen Z and millennial users with personalized chatbots that offer money advice—and upsell them ...

- 08:15 (EU) ECB Interest Rate Decision: Expected to cut Key Rates by 25bps; Expected to cut Deposit Rate by 25bps to 2.75%; Expected to cut Main 7-Day Refinancing Rate by 25bps to 2.90%; Expected to ...

The next governor of the Bank of Thailand (BoT) should come from the younger generation with a broad vision and ...

Thailand's government is set to roll out the third phase of its signature "digital wallet" programme in April, aiming to spur "very high" growth in the first quarter. The scheme, the ruling party's ...