Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...
Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...
As a result, eight months into the pandemic, the stock of customer service departments has soared within organizations — and especially among the C-Suite. According to a new report by Zendesk ...
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