While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

Xfinity, a subsidiary of Comcast, is one of the largest telecommunications companies in the United States, offering services ...

has transformed Call Center support with technical innovations and superior service. In 2024, CallTek’s Call Center was recognized for its contributions to the hospitality technology industry by ...

In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

After selecting Contact Support ... Microsoft tech support offers assistance for small business admins through the Microsoft ...

Blough explained that end user customers would still go through an outsourced call center for tech assistance before getting to the second level of insourced support. Partners, on the other hand ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City ... the BPO sector will expand to provide tech support in new sectors. Self-driving cars, he says, will need agents to handle ...