Salesforce is a powerful platform that extends far beyond basic CRM functionality. By leveraging its analytics tools, ...

and embed AI models in your company’s Salesforce workflows. Here’s a first look at what can be achieved using it. Why are Salesforce and Workday building an AI employee service agent together?

With the SurveyMonkey Salesforce integration, users can build a 360-degree view of the customer by monitoring key customer experience metrics, like customer satisfaction score, Net Promoter Score, and ...

But one tiny U.K. startup founded by a team of former Palantir engineers thinks it can beat these behemoths to become the ...

For example: – A webhook can trigger when a new record is added to Airtable, initiating a predefined workflow. – Similarly, it can activate when a task is updated in Salesforce, making sure ...

The business transportation towards AI marks a turning point in the industry because it enables organizations to enhance ...