The following PROC SURVEYSELECT statements select a probability sample of customers from the Customers data set using simple random sampling. title1 'Customer Satisfaction Survey'; proc surveyselect ...

The following PROC SURVEYSELECT statements select a probability sample of customers from the Customers data set according to the stratified sample design. title1 'Customer Satisfaction Survey'; title2 ...

Riders on Caltrain feel safe and are generally satisfied with their riding experiences, a new customer satisfaction survey shows.

The survey received over 80,000 responses from the MTA’s ridership, including riders from Long Island Rail Road and MNR.

The whole thing vexed me enough that I started to really notice customer satisfaction surveys — and, as I'm sure you've seen, they are everywhere. It seems like every interaction I have with a ...

DBRL was 29 percent above the U.S. average for satisfaction with library services; 55 percent over the U.S. average for ...

Embark says the survey also showed close to 56 percent of riders use transit services five or more days per week. Overall, ...

transforming how CX leaders measure and enhance customer satisfaction. Traditional CSAT methods rely on surveys, capturing feedback from only a small, often biased sample of customers. iCSAT resolves ...