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What can you do to complain and find support if your bank has IT problems?
If someone is not happy with the outcome of the complaint made to their bank, they can ask the free Financial Ombudsman ...
One in five complaints to Banking Ombudsman scam-related in December quarter
Scam-related complaints make up one in five of all complaints to the Banking Ombudsman in the three months ended December, with close to two-thirds resolved in favour of customers.
Financial Ombudsman Service chief exits after board clashes
Abby Thomas, who only joined the FOS in October 2022, is said to have clashed with fellow directors over the size of a fee ...
Mint explainer: Who complained to RBI against banks, non-bank lenders?
The RBI's annual report for the Integrated Ombudsman Scheme reveals that 934,355 complaints were filed against lenders in ...
JD Supra4d
Permission to appeal granted against Financial Ombudsman Service decision concerning motor finance discretionary commission arrangements
Barclays Partner Finance has been granted permission to appeal against the Administrative Court's judgment in R (Clydesdale Financial Services Ltd) ...
Head of UK financial ombudsman quits unexpectedly
The head of the UK’s Financial Ombudsman Service quit unexpectedly on Thursday in the middle of a major review of the consumer redress system in the financial services sector.
Mint8d
How small credit card disputes with banks can snowball into major mistrust
nodal officer and senior management and lodged a complaint with the Reserve Bank of India (RBI) ombudsman. My dispute was finally resolved in mid-January," he said. However, Kahate’s problems ...