Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

Starbucks opened the can when it said last week it was reversing a 7-year-old policy that invited anyone to hang out in its ...

Last year, on a podcast, Schultz, who is no longer Starbucks’ CEO but is still a major shareholder, described the scene as “a ...

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Starbucks just might be suffering from its own success. For decades, the worldwide brand has championed coffee shops as ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks' policy requiring purchases in order to use restrooms or hang out at the coffee shops began today. The chain's free ...

The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards ...

This new policy is another step towards Starbucks’ sustainability goals. The company recently announced its goal to make 100% of its cups compostable, recyclable, or reusable by 2030. Its “for-here” ...

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom policies that has left Americans confused and divided over who gets to ...